Return and Refund Policy – Shyam Sales

At Shyam Sales, customer satisfaction is our priority. We strive to deliver quality products with reliable service. If you are not completely satisfied with your purchase, our return and refund policy is outlined below.

1. Return Eligibility

Customers may request a return within 7 days of delivery if:

• The product is damaged, defective, or incorrect

• The product is unused and in its original packaging

• All accessories, manuals, and invoices are included

Products that are used, damaged by the customer, or missing original packaging may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse

• Used or installed products

• Clearance or final sale items

• Customized or special-order products

3. Return Request Process

To request a return, customers must contact Shyam Sales Customer Support within 7 days of delivery with:

• Order number

• Product details

• Reason for return

• Photos of the product (if damaged or defective)

After approval, our delivery team will arrange the return pickup.

4. Refund Policy

Once the returned product is received and inspected, refunds will be processed within 5–7 business days.

Refunds will be issued through:

• Original payment method, or

• Bank transfer / store credit (if applicable)

5. Return Shipping

Since Shyam Sales handles delivery directly, approved returns will be picked up by our team at no extra charge.

If the return is due to customer preference rather than product damage or defect, return charges may apply.

6. Damaged or Wrong Products

If a customer receives a damaged, defective, or incorrect product, Shyam Sales will provide:

• Free return pickup

• Full refund or replacement

7. Contact Us

For any return or refund requests, please contact Shyam Sales Customer Support.

We are committed to making your shopping experience smooth and reliable.